Privacy Policy

Privacy policy

This Privacy Policy outlines the practices and procedures for the collection, use, and protection of personal information on the Gola platform. By accessing or using Gola, you agree to the terms and conditions of this Privacy Policy.

a. Account Information

  • When creating an account, users may be required to provide basic information, including but not limited to name, email address, and profile details.

b. Transaction Information

  • Details of transactions conducted on the Gola platform, including purchases, rentals, donations, and other financial transactions.

c. User-Generated Content

  • Content provided by users, such as product listings, reviews, and other user-generated content.

d. Device Information

  • Information about the device(s) used to access the platform, including device type, operating system, and unique device identifiers.

e. Communication Data

  • Correspondence and communication with Gola support or other users, including email communications and support tickets.

a. Transaction Processing

  • To facilitate and process transactions initiated by users on the Gola platform.

b. User Communication

  • To communicate with users, respond to inquiries, and provide support.

c. Personalization

  • To personalize user experience, including tailored recommendations and content.

d. Analytics and Improvements

  • To analyze platform usage, conduct research, and implement improvements to enhance user experience.

a. Third-Party Service Providers

  • Gola may share information with third-party service providers for purposes such as payment processing, analytics, and customer support.

b. Legal Compliance

  • Gola may disclose information when required by law or to protect its legal rights.

  • Gola employs industry-standard security measures to protect user information from unauthorized access, disclosure, or alteration.

  • While Gola strives to protect user data, no method of transmission over the internet or electronic storage is completely secure, and Gola cannot guarantee absolute security.

a. Account Settings

  • Users can access and update their account information through the account settings on the Gola platform.

b. Communication Preferences

  • Users can manage their communication preferences, including opting out of promotional emails.

  • Gola uses cookies and similar technologies to enhance user experience and collect information about usage patterns. Users can manage cookie preferences through their browser settings.

  • Gola is not intended for use by individuals under the age of 16. If a user believes that a child has provided information without parental consent, they should contact Gola support to have the information removed.

  • Gola reserves the right to modify or update this Privacy Policy at any time. Users will be notified of significant changes, and continued use of the Gola platform constitutes acceptance of the modified privacy terms.

For any questions or concerns regarding this Privacy Policy, users can contact Gola’s privacy team at support@golaafrica.co.za.

Effective Date: 2024/01/31

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